摘要
All purchases are final and we do not offer refunds, except for duplicate charges or billing errors, courses we cancel before your access starts, or where the law requires a refund.
本文档内容
Effective date: the date shown on this page.
All purchases are final
This Refund Policy applies to purchases made on MINERVA Business Academy from Derechos del Fútbol, LLC, a Delaware limited liability company ("MINERVA", "we", "us").
All purchases are final. Because you receive immediate access to digital content, we do not offer refunds, exchanges or credits, including for change of mind or partial use.
Exceptions
We will refund the amount concerned, to the original payment method, only in the following cases:
- a duplicate charge or a billing error;
- a course that we cancel before your access to it has been enabled; or
- any case in which the mandatory law that applies to you grants you a right to a refund.
The time it takes for a refund to reach your account depends on your bank or card issuer.
How to request a correction
If you believe that one of these exceptions applies, write to info@minervabusinessacademy.com from the email address linked to your account. Include your order number and a short description of the problem, such as the date and amount of a duplicate charge. We will reply within 10 business days and may ask you for additional information to check the charge.
Please contact us before filing a chargeback with your bank: it is the fastest way to resolve a billing problem.
Purchase Terms
This policy forms part of our Purchase Terms, which govern every purchase on MINERVA.