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Frequently asked questions

The essentials about courses, purchases, certificates and your account.

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About MINERVA

What is MINERVA?

MINERVA Business Academy is an online academy for professional growth: we create practical courses to help you advance in different professional areas.

Which languages is it available in?

The platform works in English, Spanish, Portuguese, French, Italian, Arabic, Chinese, Hindi and Japanese. Each course page shows the languages of its lessons, subtitles and materials. Our goal is to offer every course in the world's 10 most spoken languages.

Courses

What are the courses like?

They are recorded online courses. Each lesson runs up to 13 minutes and ends with practice questions and their explanations. Courses also include downloadable material, module practice and a final exam.

Do I need prior experience?

It depends on the course. Each course page shows who it is for and what you should know before you start.

How long does a course take?

Each course states its video hours and estimated total study time. You progress at your own pace, with no fixed schedule.

Can I study on my phone?

Yes. You can study in the browser on your computer, tablet or phone, and your progress is saved automatically.

Are there live classes?

For now our courses are recorded. If a course includes live sessions, its page shows the dates and times.

Purchases and payments

How do I pay?

You pay online by credit or debit card through Stripe, a secure payment platform. The final price is shown before you confirm your purchase.

Can I get a refund?

Generally, no. Because you get immediate access to the course, all purchases are final and we do not offer refunds, except where required by applicable law. If you bought from Argentina or Brazil, you can withdraw with the Withdrawal button within 10 days (Argentina) or 7 days (Brazil) of your purchase, as long as you have not downloaded materials, played paid lessons or started activities. Before buying you can review the full syllabus and, if the course has one, watch a sample lesson.

Do I get a receipt?

Yes. After payment you receive a purchase confirmation by email with the payment details.

How long do I have access?

The access period depends on each course and is shown on its page before you buy.

Certificates

Do I get a certificate?

Yes, in courses that include one. When you meet the course requirements, you issue your certificate from your campus.

How is a certificate verified?

Every certificate has a unique code. Anyone can check it on the Verify a certificate page or by scanning its QR code.

Can I add it to LinkedIn?

Yes. From your certificate you can copy the details into the Licenses & certifications section of your profile.

Account and support

Can I share my account?

No. Access is personal and non-transferable.

How do I contact MINERVA?

Email us at info@minervabusiness.com or use the contact form. If you already have an account, you can also write to us from your campus.

How do I delete my account or data?

Email us at info@minervabusiness.com from your account email address. Our Privacy policy explains the process.

Can't find your question? Write to us